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Support Article

PRPC61SP2[Corr]SendCorr agent sends Notifications three times

SA-21356

Summary



The SendCorr Agent, which uses the 'Data-Corr.OnSend' Activity,  sends out exactly three emails; when it should be sending out only one email.
This situation is accompanied by a Lock Related error in the PegaRules.log with PRPC 6.1 SP2.

Error Messages



---
FAIL
Save, Delete or Commit has failed because lock "XXXX-XXXX-WORK AA-999999" is not held
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Steps to Reproduce



Use SendCorr Agent.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-26755.

 

Suggest Edit

Published April 1, 2016 - Updated October 8, 2020

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