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Support Article

PRPC61SP2[Corr]SendCorr agent sends Notifications three times



The SendCorr Agent, which uses the 'Data-Corr.OnSend' Activity,  sends out exactly three emails; when it should be sending out only one email.
This situation is accompanied by a Lock Related error in the PegaRules.log with PRPC 6.1 SP2.

Error Messages

Save, Delete or Commit has failed because lock "XXXX-XXXX-WORK AA-999999" is not held

Steps to Reproduce

Use SendCorr Agent.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-26755.


Suggest Edit

Published April 1, 2016 - Updated October 8, 2020

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