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Support Article

PUIC: button alignment and function builder issue for reports

SA-3546

Summary



A developer observes that when working with the standard report definition instancess, modifying the filter values will display an incorrectly aligned SELECT VALUES button.  The developer also observes that the Function Builder has been reduced in size on the browser window.

Error Messages



No errors are found in the Pega Logfile; no error messages are displayed on screen.

Steps to Reproduce



To reproduce this issue:

1) Open any standard report definition
2) Select the filter section and click on any filter caption.
3) The filter section will be displayed; click on the SELECT VALUS button.  Observe the problem: the button is no longer aligned properly on screen.
4) If the user now selects the Function Builder, the resulting display is also incorrectly rendered.


Root Cause



The root cause was determined to be a configuration problem with the Browser: the Process Commander Platform Support guide states that when using Microsoft Internet Explorer, the browser can not be configured to use Compatibility Mode - the browser must be configured to use the Standard Document mode.

Resolution



The Microsoft Internet Explorer browser session was reconfigured to use the Standard Document mode.

Published January 31, 2016 - Updated October 8, 2020

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