Support Article

Purge & Archive schedule losing 20 seconds for every execution



User scheduled Purge or Archive tool to run once a day at particular time.
User reports that Purge & archive scheduled execution is losing 20 seconds on every execution.

Earlier user witnessed losing 1-2 minutes for each execution and applied HFix-29127, but still raised a concern that 20 seconds are being lost.

Error Messages

Not applicable

Steps to Reproduce

1. Schedule a purge/archive to run every day.
2. Inspect the interval statistics.

Root Cause

Agent is calling the purge and archive assignment with around 10 - 20 seconds delay. Purge and Archive process depends on Agent running time to schedule it again. Change has been done to schedule based on user's configuration rather than agent running time.


Apply HFix-29696.


Published September 30, 2016 - Updated October 18, 2016

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