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Support Article

Purge request fails

SA-9762

Summary



Purge job fails after the fiche production step. Documentation does not provide the JCL for the job.

Error Messages



JCL error - parameter too long

Steps to Reproduce



1. Enter fiche selection online.
2. Run fiche job.
3. Run purge job.

Root Cause



The root cause of this problem is a defect in customer application code/rules. The report runtime parameter is misconfigured.

Resolution



The runtime parameter can be a number of minutes and/or report job end time (in format hh:mm:ss). If both are provided, they are separated by a '/' character. 
Also, the command to accept the fiche has to be issued online prior to running the purging which would remove the records and not allow a poor fiche run to be corrected.

Published June 12, 2015 - Updated October 8, 2020

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