Push Notification Issue in Offline Enabled App
Push notification smart shape does not work. However, push notification from Channels and Interface work.
Steps to Reproduce
Configure a Push notification smart shape in a case.
The issue occurs when sending notifications to operators that contain a dot in the user name.
Perform either of the following local-changes:
- Send the notification to the access group.
- Remove the dot from the operator name.
100% found this useful