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Support Article

pxCommitDateTime column does not exist



Error on enabling 'Use last updated time as start' checkbox in a BIX extract.

Error Messages

Percent complete
Total number of records processed
Error message
No Instance found in the database
Could not process : pxCommitDateTime column does not exist

Steps to Reproduce

  1. Create a BIX extract rule.
  2. Select the Destination as Database
  3. Enable 'Use last updated time as start' checkbox on the BIX extract.
  4. Run the BIX extract

Root Cause

A defect or configuration issue in the operating environment.

The BIX extract invokes tables that do not contain pxCommitDateTime and pxSaveDateTime columns.


Include the pxCommitDateTime and pxSaveDateTime columns in the tables that the BIX extract invokes. Alternatively, run delta extracts that invoke the tables without using pxCommitDateTime and pxSaveDateTime columns. This can be implemented by the below steps.
  1. Navigate to the Filter Criteria of the BIX extract
  2. Disable the Use last updated time as start checkbox
  3. Add a new filter. Set the field to .pxCreateDateTime, operator to Is Greater Than and VALUE to Last Extraction Time.

Published April 13, 2018 - Updated December 2, 2021

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