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Support Article

pxDeadlineTime section appears as Available but can not be saved



The Assign-.pxDeadlineTime section is marked as Available in the "UI-Kit-7:03-01-01" ruleset. However, attempting to save the pxDeadlineTime section into a custom ruleset fails with an error message on the screen.

Error Messages

Error: This instance conflicts with Final record RULE-HTML-SECTION ASSIGN- PXDEADLINETIME #20130919T173235.143 GMT (Pega-EndUserUI:07-10-01)

Steps to Reproduce

  1. Attempt to save the pxDeadlineTime section into a custom ruleset.

Root Cause

The pxDeadlineTime section is a Final rule in a different ruleset.


The pxDeadlineTime section is also included in the "Pega-EndUserUI:07-10-17" ruleset as a Final rule. Consequently, it can not be saved into a custom ruleset. If a rule is marked as Final, even in just a single ruleset, then "Save As" will fail with the above error. This is intentional and working as designed. Change the identifier, then the "Save As" will work.

Published March 5, 2016 - Updated October 8, 2020

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