Support Article
pxSystemFlow property is not populated
SA-41847
Summary
After upgrading from PRPC 5.5, cases created before the migration do not have the pxSystemFlow property populated. As a result of this condition, assignments are not exhibited.
Error Messages
Not Applicable
Steps to Reproduce
- Upgrade from PRPC 5.5 SP1 to Pega 7.x system.
- Check the assignments for migrated work objects. They will not be displayed.
Root Cause
A defect in Pegasystems’ code or rules where the display of assignments did not take this condition into account (pxSystemFlow with no value).
Resolution
Apply HFix-36215.
Published August 26, 2017 - Updated October 8, 2020
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