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Support Article

pxSystemFlow property is not populated

SA-41847

Summary



After upgrading from PRPC 5.5, cases created before the migration do not have the pxSystemFlow property populated. As a result of this condition, assignments are not exhibited.


Error Messages



Not Applicable


Steps to Reproduce

  1. Upgrade from PRPC 5.5 SP1 to Pega 7.x system.
  2. Check the assignments for migrated work objects. They will not be displayed.


Root Cause



A defect in Pegasystems’ code or rules where the display of assignments did not take this condition into account (pxSystemFlow with no value).


Resolution



Apply HFix-36215.

Suggest Edit

Published August 26, 2017 - Updated October 8, 2020

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