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Support Article

pxUpdate properties are not updated during resolution

SA-22622

Summary



On resolution of a work object, pxUpdate properties are not updated:

.pxUpdateDateTime
.pxUpdateOperator
.pxUpdateOpName
.pxUpdateSystemID
.pxUpdateOrgUnit

Error Messages



Not applicable.

Steps to Reproduce

  1. Create a case
  2. Resolve the case by using UpdateStatus (PegaCardSd : 06-33-01) activity.

Root Cause



A defect in Pegasystems’ code or rules

Resolution



Apply HFIX-26921

Tags:

Pega Disputes and Payments Exceptions for Issuers Pega Disputes and Payments Exceptions for Issuers 6.3.3 User Experience

Published April 29, 2016 - Updated December 2, 2021

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