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Support Article

pyAttachmentFeedDescription does not display properly



User wants to display only “File” in “Attachments” section.
So, they saved as “pyCaseAttachments” section in their work class, and configured “Repeating dynamic layout properties”.

As a result, they were able to display only “File” in Attachments, but “WorkID | File | CreatorName” (pyAttachmentFeedDescription) disappeared.

Error Messages

Not Applicable

Steps to Reproduce

Configure the “Repeating dynamic layout properties” in “pyCaseAttachments” section as described below.
Then, pyAttachmentFeedDescription does not display properly.
  • Source:Data Page
  • Data Page: D_AttachmentsByCategory
  • LinkRefFrom: .pxLockHandle
  • Category:”File”

Root Cause

A software use or operation error.


Perform the following local-change steps:

1. Do a private edit of pyAttachmentFeedDescription and add the below code to get ID.
<% String CaseID = tools.getPrimaryPage().getString(".pxLinkedRefFrom ");
CaseID = CaseID.substring(CaseID.lastIndexOf(" "), CaseID.length());

2. Replace:

<%if(tools.getPrimaryPage().getParentPage()!=null){%><%=StringUtils.crossScriptingFilter("" +tools.getPrimaryPage().getParentPage().getString("pyID"))%><%}%>

with <%=StringUtils.crossScriptingFilter("" +CaseID)%>

3. Do a private edit of D_AttachmentsByCaterory.
4. Add pyGetAllAttachments in Post Load Processing. And select the checkbox(Pass current parameter page).
5. Test the use case.
6. Save these checkout rules in your application ruleset.

Published April 13, 2018 - Updated October 8, 2020

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