Support Article

pyCaption is working inconsistently in localized application

SA-33692

Summary



Localization is not working in few scenarios at the user end.

A field value of type 'pyCaption' for pyStatusWork (Pending -claimunit completion) is been created for Japanese language and the work status is not getting localized

Error Messages



Not Applicable


Steps to Reproduce



Note: Application is localized with Japanese language.

1.Use localized ruleset and set the locale.
2.Create a field value of type 'pyCaption' for case title. It has no effect on UI.
3. Run the flow and observe that the work status is not localized.

Root Cause



An issue in the custom application code or rules.

Resolution



Perform the following local-change:

1) Create the fieldvalue in the baseclass.
2) Change the cell properties as shown below:



Published February 14, 2017 - Updated February 28, 2017

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