Support Article

pyCaption is working inconsistently in localized application



Localization is not working in few scenarios at the user end.

A field value of type 'pyCaption' for pyStatusWork (Pending -claimunit completion) is been created for Japanese language and the work status is not getting localized

Error Messages

Not Applicable

Steps to Reproduce

Note: Application is localized with Japanese language.

1.Use localized ruleset and set the locale.
2.Create a field value of type 'pyCaption' for case title. It has no effect on UI.
3. Run the flow and observe that the work status is not localized.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:

1) Create the fieldvalue in the baseclass.
2) Change the cell properties as shown below:

Published February 14, 2017 - Updated February 28, 2017

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