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Support Article

pyCaseBody is extended when case has grid with more columns

SA-42690

Summary



User has configured grid with 15+ columns, at run time, user navigate to grid section, then pyCaseBody is getting extended.

Error Messages



Not Applicable


Steps to Reproduce

Configure grid with more than 15 columns.


Root Cause



A software use or operation error:

To render all the columns for grid, it is taking more width.

Hence pyCaseBody is also trying to render in available width, that is, grid width to achieve responsiveness. Then it is displaying as extended.


Resolution



Perform the following local-change:

It is not better user experience to have more columns in grid, if there are more columns, then it is suggested to change the grid configuration to expand rows.







Suggest Edit

Published November 7, 2017 - Updated October 8, 2020

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