Support Article
pyCleanupReplayCache is not clearing cache entries
SA-31097
Summary
pyCleanupReplayCache does not clear cache entries.
SAML-based SSO with PING is used as the identity provider.
New records are not inserted into the pr_data_admin table, and the existing records are not modified.
Error Messages
Not Applicable
Steps to Reproduce
- Disable the pyCleanupReplayCache agent, and count the number of records for Data-Admin-ReplayCache class in the pr_data_admin table.
- Log into the application using SSO URL multiple times.
- Count the number of records for Data-Admin-ReplayCache class in the pr_data_admin table, and compare the results with Step 1.
- Enable the pyCleanupReplayCache agent, and repeat from Step 1 to Step 3.
Root Cause
There is no description in the History tab for pyCleanupReplayCache so user was not aware what table to check in the database.
Resolution
Check pr_data_saml_replaycache table for the replay entries.
Published May 9, 2017 - Updated October 8, 2020
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