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Support Article

pyCleanupReplayCache is not clearing cache entries



pyCleanupReplayCache does not clear cache entries.

SAML-based SSO with PING is used as the identity provider.

New records are not inserted into the pr_data_admin table, and the existing records are not modified.

Error Messages

Not Applicable

Steps to Reproduce

  1. Disable the pyCleanupReplayCache agent, and count the number of records for Data-Admin-ReplayCache class in the pr_data_admin table.
  2. Log into the application using SSO URL multiple times.
  3. Count the number of records for Data-Admin-ReplayCache class in the pr_data_admin table, and compare the results with Step 1.
  4. Enable the pyCleanupReplayCache agent, and repeat from Step 1 to Step 3.

Root Cause

There is no description in the History tab for pyCleanupReplayCache so user was not aware what table to check in the database.


Check pr_data_saml_replaycache table for the replay entries.

Published May 9, 2017 - Updated October 8, 2020

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