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Support Article

pyComponentInterfaceClass: <Operator_Id> does not exist

SA-104772

Summary



Error occurs when the users attempts to Lock or Unlock a ruleset.


Error Messages



pyComponentInterfaceClass: <Operator_Id> does not exist or is not a valid entry for this ruleset and its prerequisites


Steps to Reproduce

  1. Open a ruleset.
  2. Enter the password.
  3. Click Unlock


Root Cause



A defect or configuration issue in the operating environment.
Issue with the Chrome browser.



Resolution



Perform either of the following local-changes:
  • Use an Incognito session of Chrome
  • Clear saved credentials and stop future prompts to save credentials
  • Use a different browser

For more information, refer to: https://community.pega.com/knowledgebase/troubleshooting-chrome-730368386-64-bit-blocks-saving-ruleset-instance

Lock or unlock the ruleset.

Suggest Edit

Published April 16, 2020 - Updated December 2, 2021

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