Support Article
The pyGroupID value is not populated during segment refresh
SA-61653
Summary
The pyGroupID value is not populated during segment refresh. As a result, campaigns do not run.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the application
- Create an account level segment that includes a customer level segment as a group
- Run the segment with a campaign running
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-45971.Tags:
Published August 1, 2018 - Updated December 2, 2021
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