Support Article
pyOperatorWorklistHeader control does not localize correctly
SA-77698
Summary
The out-of-the-box pyOperatorWorklistHeader control does not localize correctly.
Error Messages
Not Applicable
Steps to Reproduce
- Install a language pack.
- Change the user locale setting.
- Log out and re-login to the application.
- Navigate to the pyManagerPortal.
- Search for the 'Worklist for {username}' text.
Root Cause
A defect in Pegasystems’ code or rules.
Issue with the pyOperatorWorklistHeader control. A trailing space is present in the 'Worklist for \t' phrase. The system removed the spaces in the field values automatically. Hence, while invoking the getlocalizedtextforstring, a match is not found. Therefore, the string is not localized.
Resolution
Perform the following local-change:
- Save the rule to the custom ruleset since this is an Available rule.
- Remove the trailing space.
Published December 2, 2021
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