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Support Article

pyOperatorWorklistHeader control does not localize correctly



The out-of-the-box pyOperatorWorklistHeader control does not localize correctly.

Error Messages

Not Applicable

Steps to Reproduce

  1. Install a language pack.
  2. Change the user locale setting.
  3. Log out and re-login to the application.
  4. Navigate to the pyManagerPortal.
  5. Search for the 'Worklist for {username}' text.

Root Cause

A defect in Pegasystems’ code or rules.

Issue with the pyOperatorWorklistHeader control. A trailing space is present in the 'Worklist for \t' phrase. The system removed the spaces in the field values automatically. Hence, while invoking the getlocalizedtextforstring, a match is not found. Therefore, the string is not localized.


Perform the following local-change:
  1. Save the rule to the custom ruleset since this is an Available rule.
  2. Remove the trailing space.

Published December 2, 2021

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