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Support Article

pySLADeadline date displays time in GGT instead of GMT

SA-14338

Summary



Deadline date displays in GGT values instead of GMT, in user workList and in clipboard.

Some reports return tampered strings from .pyStatusWork (Resolved-Withdrawn displays as Resolved-Withdraan, Resolved-Completed displays as Resolved-Complettd and Resolved-Approved displays as Resolved-Approvvd). 


Error Messages



Not Applicable


Steps to Reproduce



1. Log in to the application.
2. Launch the Developer Portal
3. Run the report definition which has display column as pySLADeadline, pyWorkStatus. Observe GMT is displayed as GGT.


Root Cause



BLOB-reader user defined functions in the database are corrupt.  This usually happens when PRPC database has been created by copying it from another database using native tools instead of installing it using PRPC tools.


Resolution



Drop the UDF's and reinstall the same. Refer the below PDN article which explains the procedure to reinstall the UDF's.

https://pdn.pega.com/support-articles/report-definitions-return-corrupt-data-from-blob-column
Suggest Edit

Published September 29, 2015 - Updated October 8, 2020

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