Support Article

pyStatusWork are not translated into Excel export of report

SA-28751

Summary



A report was run, and an Excel file was generated using Export To Excel. The Excel file does not show localized values. However, the on-screen report shows localized Values.

Error Messages

Not applicable


Steps to Reproduce

  1. Log into Manager Portal and go the Report menu.
  2. Launch the report called pyOpenCountByStatusForWorkPool (standard Pega 7 report)
  3. In the report viewer, pyStatusWork is in french
  4. export data into excel (Action menu); pyStatusWork is in English
     

Root Cause



A defect in Pegasystems’ code or rules 

Resolution



Perform the following local-change: 

 
If you include a reference to the ‘control’ rule ‘GetLocalizedValue’ on your Report Definition – this will be picked up in the resultant EXCEL report.

Bring up the Report Definition:  Possible use of ‘Private Checkout’ if this an OOTB report: 


And then save the report and refresh it. The values are now localized.
 

Published October 3, 2016 - Updated October 13, 2016

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