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Support Article

pyWorkPage is deleted when launching a harness as a popup

SA-78503

Summary



In the Perform harness, an icon or a button is configured to launch a harness as a popup. On clicking the harness, the pyWorkPage is deleted. This occurs post upgrading Pega Platform 7.3 to Pega Platform 8.1.3.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a button to launch the harness as a popup. 
  2. Click the button at runtime. The pyWorkPage is deleted.

Root Cause



Every desktop action (such as, create new work, open assignment etc.) deletes the user pages of earlier desktop actions. This behavior is introduced in Pega Platform 8.


Resolution



Perform the following local-change:
  1. Add an action.
  2. Apply a data transform before the Harness call.
  3. Set the pyRetainPage flag to true.

Published May 1, 2019 - Updated December 2, 2021

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