Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

pzClearRecentItem activity not clearing the thread



When the browser is refreshed, pzClearRecentItem is called to clear the recent documents not loaded in the Document Object Model (DOM). 
However, the PRPC thread on the server is NOT cleared as expected by pzClearRecentItem.

Error Messages

Not applicable.


Steps to Reproduce

1. Login to system.

2. Launch an interaction (Document 1).

3. Repeat step 2 to create a second tab (Document 2).

4. Refresh the browser.

5. Only Document 2 gets loaded.

​6.The server-side thread for Document 1 is still in memory however.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 


This issue is resolved by hotfix item HFix-9934.
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us