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Support Article

pzftpservice fails check sum validation of BIX extract

SA-67230

Summary



BIX extraction fails for FTP extracted files. This occurs intermittently.


Error Messages



BIXFTPServicePackage/Services/pzFTPService admin - Exception
com.pega.pegarules.pub.PRRuntimeException: Failed check sum validation for BIX_EXTRACTRULE_XML_1.1538460040830000.zip



Steps to Reproduce



Run the BIX extract through an agent.


Root Cause



A defect in Pegasystems’ code or  rules.


Resolution



Apply HFix-48406.


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Suggest Edit

Published November 29, 2018 - Updated October 8, 2020

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