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Support Article

pzftpservice fails check sum validation of BIX extract



BIX extraction fails for FTP extracted files. This occurs intermittently.

Error Messages

BIXFTPServicePackage/Services/pzFTPService admin - Exception Failed check sum validation for

Steps to Reproduce

Run the BIX extract through an agent.

Root Cause

A defect in Pegasystems’ code or  rules.


Apply HFix-48406.

Suggest Edit

Published November 29, 2018 - Updated October 8, 2020

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