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Support Article

pzUpdateClipboardWithAutomationValues - Json parsing issue



User mentioned Pega cannot correctly receive text value with comma character(s). No error message appears in Pega screen, and the wrong value is stored in the Clipboard.

It looks like a bug of pzUpdateClipboardWithAutomationValues Activity.

The format coming back from the Robot is in the format such as {"Date":"2017/01/1","Amount":"15,000"}, which eventually stored in Param.jsonString.

When comma character(s) reside(s) in the returned text value, then the value is mistakenly delimited there.

See the following error message inside Pega log file.

Error Messages

"Exception in updating clipboard from JSON object"

Steps to Reproduce

Run pzUpdateClipboardWithAutomationValues Activity with below inputs:

json: {"Date":"2017/01/1","Amount":"15,000"}
clipboardPageName: RunRecordPrimaryPage

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-32929.

Published April 10, 2017 - Updated October 8, 2020

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