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Support Article

Query parameters are not escaped in open mobile application



In an open mobile application action, query parameters are used to transfer data. If the property has a value (such as OOO Roga & Kopit'a') that is used for reference, the value is not escaped.

The URL must display as below:

mobilemanager:// %3D+OOO+Roga+%26+Kopit%27a+%27”

However, an invalid URL displays as below:

mobilemanager:// OOO Roga & Kopit'a'

This does not work on an IPad.

Error Messages

Not Applicable

Steps to Reproduce

  1. Set the property value such as OOO Roga & Kopit'a'.
  2. Add an open mobile application action to any UI element with query parameters filled from the property.
  3. Use this element.

Root Cause

The encoded value in the Resource path was not visible, for which encoding was performed explicitly. Dynamic System Settings (DSS) must be provided. The DSS acts as a switch to enable or disable the URL path.


Apply HFix-44745.

Published October 9, 2018 - Updated October 8, 2020

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