Support Article

Query regarding encrption of email content in Chordaint (CMD)

SA-31411

Summary



Query regarding encription of email content in marketing Director product.
planning to use SMTP server on cloud environment and would like to know how Email data will be passed to the SMTP server on cloud. In this regard below queries: 
  1. What aspects needs to be looked into, while communicating with SMTP server. 
  2. How data will be passed to SMTP server. 
  3. Any encryption will be applied for data (email content) while passing the same to SMTP server.

Error Messages

Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



Not Applicable

Resolution

Marketing Director makes use of existing email servers from any vendor as long as they support the Simple Mail Transport Protocol (SMTP) as defined in the Internet standard RFC821.
 
Emails transmitted from CMD to the email server are secured with Java Mail API encryption (TLS encryption) and will be applicable for all emails sent from CMD to email server. However, CMD doesn’t provide encryption of the email contents.
 
These functionality (encryption) is applicable irrespective of in-house email server or email server on cloud.

Published December 14, 2016 - Updated December 22, 2016

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