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Support Article

Question not appearing as Secondary question

SA-9327

Summary



The question “What was the status of the card at the time of the transaction?" is not coming as Secondary question. And the question is still visible when Yes is selected.

Error Messages



Not Applicable.

Steps to Reproduce



Select Yes to the question.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.

Resolution



Hfix-21756 resolves this issue.

Published June 12, 2015 - Updated October 8, 2020

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