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Support Article

Question text in report in Pega Survey contains HTML code

SA-64616

Summary



The Question text in the report in Pega Survey contains HTML code when the layout for ‘Question Text’ is RichText/Custom HTML/Section/Paragraph.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Create a question with Rich Text in Pega Survey
  2. Respond to the survey
  3. Generate the report in Excel using DataPage or PageList
  4. Use the below property for Question:textpyWorkPage.pyQuestionnaire(Q1).pyQuestionGroup(Q1).pyQuestion(test1212test). pyQuestionText
  5. Run the flow. Generated Excel contains HTML code in Question text column


Root Cause



A defect in Pegasystems’ code or rules.
The HTML code is displayed in the Clipboard as well for the Rich Text type questions.



Resolution

  1. Apply HFix-46859
  2. Apply HFix-47072


 
Suggest Edit

Published October 13, 2018 - Updated October 8, 2020

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