Support Article
Questions displayed are incorrect for Reason Code 2453
SA-10859
Summary
Question 9 of reason Code 2453 is removed, however the inbound documents are not changed. Additionally, question 5 in the reason code: Where the fax number label is present? is not displayed either.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This issue is resolved by hotfix item HFix-22226.
Published June 30, 2015 - Updated October 8, 2020
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