Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Queue-For-Agent on a Data- class step page

SA-8473

Summary



A developer notices that when using "Queue-For-Agent" to defer processing of data to an agent; that data does not get processed.

Error Messages



Not Applicable.

Steps to Reproduce



Set up a web service to call an activity with Queue-For-Agent with a step page that inhertits from the Data- class.

Observe that the outcome of the activity processing the queue entry doesn't occur.


Root Cause



The root cause of this problem is a defect in customer application code/rules.
The agent seeks to establish context on an Inshandle coupled to a assignment or Work Object which is not present on a Data- class element.


Resolution



It is recommended to change the step page for this procedure to align against a Work Object or Assignment.
Another option is to run the activity asynchronusly by calling the target activity via the Queue method with parameters of interest passed on the parameter page.

 

Published June 12, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us