Support Article
Queue processors with incorrect Requestor type
SA-85086
Summary
When processing items using a Queue processor, the items are processed using a Batch Requestor. The Batch Requestor retains the Clipboard pages or data from the previous executions of the Queue processor.
Error Messages
Alert: Cache Force Reduced
Steps to Reproduce
Process items through a Queue processor which utilizes Thread level data pages.
Root Cause
A defect in Pegasystems’ code or rules.
The Thread level data pages were not removed from the Requestor's Clipboard between executions.
Resolution
Update to Pega Platform 8.1.3.
Published November 6, 2019 - Updated December 2, 2021
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