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Support Article

Queue processors with incorrect Requestor type

SA-85086

Summary



When processing items using a Queue processor, the items are processed using a Batch Requestor. The Batch Requestor retains the Clipboard pages or data from the previous executions of the Queue processor.


Error Messages



Alert: Cache Force Reduced


Steps to Reproduce



Process items through a Queue processor which utilizes Thread level data pages.


Root Cause



A defect in Pegasystems’ code or rules.
The Thread level data pages were not removed from the Requestor's Clipboard between executions.


Resolution



Update to Pega Platform 8.1.3.
Suggest Edit

Published November 6, 2019 - Updated December 2, 2021

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