Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Quick search not showing work status for some cases

SA-31319

Summary



While using the Quick search feature, for some work items, the work status is missing in the search result grid.


Error Messages



Not Applicable


Steps to Reproduce



Search for a number of work objects using the search bar on the top right. Cases with the "Post-Approval" status do not show any status.


Root Cause



A software use or operation error.  It is found that there was a field-value rule for "Post-Approval" with an empty translation value.

Resolution




Perform the following local-change:

Provide a translation value for the "Post-Approval" field-value rule to resolve the issue.

 
Suggest Edit

Published December 19, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us