Support Article

Radio button is not capturing selection on iOS sporadically



On iOS devices, sporadically, radio button click event actions are being fired, but radio button value is not being registered.

Error Messages

Not Applicable

Steps to Reproduce

Touch the radio buttons on an iOS device

Root Cause

If user clicks on just the right spot near the radio but not quite on the radio, clicks events are fired on the wrapping spans/divs rather than on the radio itself.


Apply HFix-33299 which will change the target to the radios when events are fired on the span.

Published May 12, 2017 - Updated June 5, 2017

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