Support Article

Radio button is not capturing selection on iOS sporadically

SA-37934

Summary



On iOS devices, sporadically, radio button click event actions are being fired, but radio button value is not being registered.


Error Messages



Not Applicable


Steps to Reproduce



Touch the radio buttons on an iOS device


Root Cause



If user clicks on just the right spot near the radio but not quite on the radio, clicks events are fired on the wrapping spans/divs rather than on the radio itself.

Resolution



Apply HFix-33299 which will change the target to the radios when events are fired on the span.

Published May 12, 2017 - Updated June 5, 2017

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