Support Article

Radio button not selected on label in IE11 if there is a refresh



In IE11, if a radio button has a refresh section configured OnClick, then the radio selection is not registered if the user clicks on the label itself.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create the section and include radio button with multiple options. Use the ‘pxRadioButtons’ control
  2. Select ‘Refresh-This section’ action from Actions tab. Select the event as ‘Click’
  3. Select the radio button by clicking on Label

Root Cause

There is a race condition with IE11 between the click event and the value selection.


Changing the configuration to an OnChange event avoids this issue, and has the added benefit of only firing when an actual new value is selected.

Published April 20, 2017 - Updated April 21, 2017

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