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Support Article

Radio button selection disappears



User has configured a section inside a column of repeat grid. Inside this section user included radio button control. User configured on click event for this radio buttons. On click of this radio button refresh section action occurs. Post refresh user selected answer disappears. 

Error Messages

Not Applicable

Steps to Reproduce

1) Configure Radio button control with two options "Yes" or "No" 
2) Select "Yes" , Section refresh happens and selected radio button ["Yes"] is deselected. Found correct radio button value is posted to clipboard page. But radio button is deselected. 
4) Select "No" option. Section refresh happens and 'No' option radio button is selected. Reported behavior is found only with option "Yes".

Root Cause

An issue in the custom application code, adding an extra space to radio button value "Yes".


Remove the extra space from the value while populating the radio button.

Published October 25, 2016 - Updated October 8, 2020

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