Support Article
Radio button selection is not working in IE for Pega Mashup
SA-39743
Summary
User has embedded Pega mashup screen in external application. In Internet Explorer, when selecting radio button, it is deselecting other options.
Error Messages
Not Applicable
Steps to Reproduce
Configure Pega mashup with create case as action.Root Cause
A software use or operation error : User configuration.
Resolution
Perform the following local-change:
User's external application is not rendering in Internet Explorer edge mode.
Render the external application in Internet Explorer edge mode by adding following meta tag, then it works as expected.
<meta http-equiv="x-ua-compatible" content="IE=edge">
Published August 22, 2017 - Updated October 8, 2020
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