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Support Article

Radio button selection is not working in IE for Pega Mashup

SA-39743

Summary



User has embedded Pega mashup screen in external application. In Internet Explorer, when selecting radio button, it is deselecting other options.


Error Messages



Not Applicable


Steps to Reproduce

Configure Pega mashup with create case as action.


Root Cause



A software use or operation error : User configuration.

Resolution



Perform the following local-change:

User's external application is not rendering in Internet Explorer edge mode.

Render the external application in Internet Explorer edge mode by adding following meta tag, then it works as expected.


<meta http-equiv="x-ua-compatible" content="IE=edge">
Suggest Edit

Published August 22, 2017 - Updated October 8, 2020

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