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Support Article

Radio buttons do not render on Microsoft Surface tablets

SA-45216

Summary



For select users with Microsoft Surface tablets, radio buttons do not render in any section across the application when using the Internet Explorer 11 browser.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a section that includes radio buttons.
  2. Open this section in the Internet Explorer 11 browser on a Microsoft Surface tablet. The radio buttons do not appear.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Perform the following local-change: Append the UserWorkForm HTML rule with the following style snippet:

<style>
.ie11.tablet input[type='radio'] {
visibility: visible;
}
</style>



Published December 4, 2017 - Updated October 8, 2020

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