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Support Article

RC 4834 Acquirer Reference Number allows more than 23 digits



The Reference Number field for Reason Code 4834 allows more than 23 digits. This should only allow the user to key the 23 digits (24 if this field needs to be consistent with Visa).

Error Messages

Not Applicable

Steps to Reproduce

Attempt to enter more than 23 digits in the referenced field.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-21505.

Published December 23, 2016 - Updated December 2, 2021

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