Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

RC 76-5 Visa dispute amounts incorrectly with currency change

SA-24771

Summary



At present, the system displays Visa dispute amounts in US Dollar when the differences are in the Canadian Dollar buy or sell rate. The Canadian Dollar difference should be charged back in this case. The charge back amount is not computed correctly because US Dollar is used instead of Canadian Dollar for RC 76-5.

Error Messages



Not Applicable

Steps to Reproduce



Process an RC 76-5 reason code with charge back amounts in Canadian Dollar.

Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-27924.
Suggest Edit

Published July 2, 2016 - Updated December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us