RC 81-1 Answer Ancillary Questions Discrepancy
SummaryRC 81-1 Answer Ancillary Questions Discrepancy between Single Dispute vs Bulk CB Screen.
Error MessagesNot Applicable
Steps to Reproduce
On RC 81-1 Answer Ancillary Questions screen, there is discrepancy between Single Dispute vs Bulk CB Screen.
In Visa Europe, US and international the following Questions are missed for bulk action of Reason Code 81 1
Date and Time of secure telephone banking session-Visa Europe
Which one of the following applies to the transaction:-Visa US
Are copies of Transaction Receipts being provided (if received)? –Visa International
Does the Issuer certify cardholder denial of participation was obtained in a secure telephone banking session? –Visa International
Published March 20, 2017 - Updated March 21, 2017