Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

RC53 CC 1 missing validation

SA-8112

Summary



Reason code 53, condition code 1, Did the Cardholder attempt to resolve with the Merchant? question should be required, but it is not.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a Visa dispute with reason code 53, condition code 1.
  2. Click Submit without answering the question.

Root Cause



A defect in Pegasystems’ code or rules: Validation was not correct.

Resolution



Apply HFix-21332.

Published December 27, 2016 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us