Support Article
Reason code 4841 new condition code 4
SA-9343
Summary
Screen is not displaying the tabs to the right correctly, instead they are compressed and unreadable.
Error Messages
N/A (Right tabs getting shrinked.)
Steps to Reproduce
Processed dispute flow up to the initiate reason code screen - select choose a reason code from the other options dropdown. Select reason code 4841 and condition 4.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
The issue is fixed by HFix-21957
Published April 29, 2015 - Updated October 8, 2020
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