Support Article
A record displays multiple times
SA-86333
Summary
Post upgrade to Pega 8, when using Views, a record displays multiple times. By default, all the records are assigned to [email protected].
Error Messages
Not Applicable
Steps to Reproduce
Use View to view the records.
Root Cause
A defect in Pegasystems’ code or rules: ToOverAllSLA activity.
Resolution
Apply HFix-55696.
Published August 15, 2019 - Updated December 2, 2021
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