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Support Article

Records tab do not load on delegated data table



In our application, we have delegated data table. Though it has just 5 records, when we open this table from delegated rules screen, records tab does not load.

Error Messages


Steps to Reproduce

  1. Delegated data table to administrator
  2. Open Interaction Portal and go to delegates rules
  3. Click on link.
  4. It opens data table view in pop up.

Root Cause

Old style delegation showing entire Data Type rule form, not just the required Data Type Records Editor.


Add the Manage Change Widget to the Portal - this gives the new rule delegation functionality and displays the Data Type Records Editor correctly.


Published November 24, 2016 - Updated December 2, 2021

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