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Support Article

Recurring Log error around .pxLPTitle

SA-36291

Summary




Users have installed PegaSurvey 7.21, CMA 7.21, CSHC 7.21, HCIF 7.22 in their system. When the users work in the Harness to list, sort or open questions, they see a lot of errors occurring in the log.


Error Messages



2017-03-31 01:34:33,816 [-bio-35001-exec-1435] [TABTHREAD1] [ ] [alBranchApp:01.01.01] (.Data_InventoryInstance.Stream) ERROR ch3dr600549|fl1wvv01002.accounts.root.corp EH1592 - Section 'FormErrorMarker' execution error on page '' of class 'Rule-PegaQ-Question'.
com.pega.pegarules.pub.PRRuntimeException: Failed to find instance Rule-PegaQ-Question.pxLPTitle of type Rule-HTML-Section.
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4089)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:3888)


Steps to Reproduce

  1. Install PegaSurvey 7.21, CMA 7.21, CSHC 7.21, HCIF 7.2 on Pega 7.2.1 platform.
  2. Go to the Questions or QuestionPage inventory for Surveys/assessments and list, sort, open questions, etc. Working in the Harness.
  3. System is slow and errors appear in the logs.


Root Cause



A defect in Pegasystems’ code or rules. The pxLPTitle is causing the FormMarkerError when Question Page is being displayed.

Resolution



Apply HFix-33687.

Published April 25, 2017 - Updated December 2, 2021

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