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Support Article

RedirectandRun clearing all threads

SA-12076

Summary



After upgrading Pega Platform from 6.x to 7.1.7 you see that calls to RedirectAndRun, are now clearing all of the threads for the current requestor.

Error Messages



Various error messages display after threads are cleared.

Steps to Reproduce



Call RedirectAndRun.

Root Cause



The root cause of this problem is a defect in customer application code/rules. RedirectAndRun in Pega Platform 7.1.7 uses an additional parameter that was not present in 6.x, the "action" parameter.

Resolution



This issue is resolved through the following local change: Pass the "action" parameter to RedirectAndRun with a value of "openAssignment", "openWorkItem", "openWorkByHandle" or "displayOnPage".
 
Suggest Edit

Published July 13, 2015 - Updated October 8, 2020

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