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Support Article

Reference lost in questionnaire when responding to questions

SA-67727

Summary



When using Pega Survey in an Insurance quotation, the reference is lost in the questionnaire when responding to two questions quickly. However, when filling the questionnaire slowly, it works correctly.


Error Messages



Survey Name is empty.


Steps to Reproduce

  1. Open a Pega Survey questionnaire.
  2. Provide responses to two questions quickly.


Root Cause



A defect in Pegasystems code or rules.


Resolution



Apply the below hotfixes.
  1. HFix-47867
  2. HFix-48516

Published December 4, 2018 - Updated October 8, 2020

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