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Support Article

References to other articles does not work

SA-67991

Summary



Backport JAR files are installed to fetch the article linking feature to Pega Knowledge 7.22. However, references in the article body do not work. The article reference icon does not display.


Error Messages



Not Applicable


Steps to Reproduce



Log in to Pega Knowledge portal > Create content. Article references icon does not display.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



As a local-change, add 'contentref' branch to the application.

Published December 4, 2018 - Updated December 2, 2021

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