Support Article
References to other articles does not work
SA-67991
Summary
Backport JAR files are installed to fetch the article linking feature to Pega Knowledge 7.22. However, references in the article body do not work. The article reference icon does not display.
Error Messages
Not Applicable
Steps to Reproduce
Log in to Pega Knowledge portal > Create content. Article references icon does not display.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
As a local-change, add 'contentref' branch to the application.
Tags:
Published December 4, 2018 - Updated December 2, 2021
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