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Support Article

References to other articles does not work



Backport JAR files are installed to fetch the article linking feature to Pega Knowledge 7.22. However, references in the article body do not work. The article reference icon does not display.

Error Messages

Not Applicable

Steps to Reproduce

Log in to Pega Knowledge portal > Create content. Article references icon does not display.

Root Cause

A defect in Pegasystems’ code or rules.


As a local-change, add 'contentref' branch to the application.

Published December 4, 2018 - Updated December 2, 2021

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