Support Article

Referencing Rules Window shows blank page



In the PegaRULES developement environment, the Referencing rules window shows blank always.
This is impacting development activities (unable to work on the project related activities).

Error Messages


Steps to Reproduce

- On any Rule Form, Click on "Related Rules"
- Next, Click on "Referencing Rules" from the List
- Nothing is displayed. An empty window shows.

Root Cause

Suspected to be issue issue related to Flash on the User's Laptop


Issue resolved after upgrading user's flash player.


Published January 31, 2016 - Updated October 8, 2020

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