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Support Article

Refresh action throws exceptions

SA-12260

Summary



After upgrading to Pega 7.1.8, when you, as an application developer, use the Refresh action you encounter an exception.

Error Messages



There has been an issue; please consult your system administrator

Steps to Reproduce



1. Open a work object in Designer Studio.
2. Click on the out-of-the-box Refresh action.


Root Cause



The root cause of this problem is a defect/misconfiguration in the operating environment. Pega 7.1.8 uses a new menu implementation which causes this problem if you are using the older menus. 

Resolution



This issue is resolved through the following local-change: 



1. From the Designer Studio menu, select User Interface / HTML 5 Application Readiness.
2. Navigate to the UI Elements tab.
3. Click the button to upgrade menus.
Suggest Edit

Published July 22, 2015 - Updated October 8, 2020

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