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Support Article

Refresh in case worker portal is not happening with required



Refresh in case worker portal does not trigger when required fields are present in the UI.

Error Messages

Not Applicable.

Steps to Reproduce

Configure a required field in the UI and attempt to refresh the section using actions button.

Root Cause

In the Case Worker portal, validations are triggered on Actions > Refresh as it is a Single page application (Single document portal). Single page applications are not submitted to avoid submission of invalid data to the Database.


Perform the following local-change:
  1. Override the pyWorkActionsPerform available rule
  2. In refresh action, for reload harness, check the disable submit on refresh
Suggest Edit

Published January 9, 2019 - Updated December 2, 2021

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