Support Article
Refresh in case worker portal is not happening with required
SA-68340
Summary
Refresh in case worker portal does not trigger when required fields are present in the UI.
Error Messages
Not Applicable.
Steps to Reproduce
Configure a required field in the UI and attempt to refresh the section using actions button.Root Cause
In the Case Worker portal, validations are triggered on Actions > Refresh as it is a Single page application (Single document portal). Single page applications are not submitted to avoid submission of invalid data to the Database.
Resolution
Perform the following local-change:- Override the pyWorkActionsPerform available rule
- In refresh action, for reload harness, check the disable submit on refresh
Published January 9, 2019 - Updated December 2, 2021
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