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Support Article

Refresh in case worker portal is not happening with required

SA-68340

Summary



Refresh in case worker portal does not trigger when required fields are present in the UI.


Error Messages



Not Applicable.


Steps to Reproduce

Configure a required field in the UI and attempt to refresh the section using actions button.


Root Cause

In the Case Worker portal, validations are triggered on Actions > Refresh as it is a Single page application (Single document portal). Single page applications are not submitted to avoid submission of invalid data to the Database.


Resolution

Perform the following local-change:
  1. Override the pyWorkActionsPerform available rule
  2. In refresh action, for reload harness, check the disable submit on refresh
 
 
Suggest Edit

Published January 9, 2019 - Updated December 2, 2021

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