SA-10602

Summary

Refresh on click of wrapup gives null pointer exception .

Error Messages

Nullpointer Exception 

Steps to Reproduce

1) First launch wrapup,
2) Launch any other service task
3) Do refresh (under other action) for wrapup, it gives null pointer exception.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 

Need to fix the CAPortalInteraction Sync Issues. Following rules are changed:
PEGACA-WORK-INTERACTION CAVERTICALMOVETASKTOINPROGRESS #20150408T065128.335 GMT
PEGACA-WORK-INTERACTION CAVERTICALLOGTASKCOMPLETED #20150408T072303.219 GMT

Resolution

This issue is resolved by hotfix item -  HFix-22335