Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Refresh on click of wrapup gives null pointer



Refresh on click of wrapup gives null pointer exception .

Error Messages

Nullpointer Exception 

Steps to Reproduce

1) First launch wrapup,
2) Launch any other service task
3) Do refresh (under other action) for wrapup, it gives null pointer exception.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 

Need to fix the CAPortalInteraction Sync Issues. Following rules are changed:


This issue is resolved by hotfix item -  HFix-22335

Published June 3, 2015 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us